ACRYLIC DIGITAL FRAMES - FREQUENTLY ASKED QUESTIONS
ABOUT BATTERIES
When fully charged, our touchscreen Acrylic Digital Frame provides approximately 2 hours of playback. Each Acrylic Digital Frame is equipped with a USB-C charging cable for convenient charging.
To charge your Acrylic Digital Frame, use the USB-C cable included in the package. Insert the smaller end of the cable into the Acrylic Digital Frame and connect the larger end to the Power Adapter.
In general, Acrylic Digital Frames are equipped with lithium-ion batteries, which typically have a lifespan of approximately 200 to 300 charge cycles.
ABOUT MEMORY
Acrylic Digital Frames on average can have 2 Hours of Video and 100s of Photos.
ABOUT PRODUCTION OPTIONS
Yes, this is one of our Acrylic Digital Frames best features. It’s as simple as connecting the supplied USB-C cable into the frame and dragging and dropping your new video file onto the device.
We recommend mp4 as the preferred format.
ABOUT VIDEO SCREENS
7 inch IPS screens have a 16:9 ratio.
Video resolution is 1080p
Image resolution is 1080p
IPS stands for In-Plane Switching which is a technology allowing screens to be viewed from greater angles without shadowing.
Overall, IPS technology enhances the visual experience by delivering vibrant colors, sharp details, and excellent visibility from various angles.
ABOUT THE AUDIO
Acrylic Digital Frames are produced with stereo speakers.
ABOUT VIDEO LENGTH
Acrylic Digital Frames include 4 GB of memory that can play many hours of content.
ABOUT BRANDING
For orders over 100 units a logo can be placed on the back of the Acrylic Digital Frame and the box can be wrapped in a branded slip cover.
ABOUT COST
$99 per unit for 7 Inch HD IPS
We offer free delivery within the United States on large orders to one destination.
ABOUT WARRANTY
Yes, our 30-day return policy ensures you can replace them with new ones.
ABOUT TRAVEL / SHIPPING
Certainly! If you need to order multiple units and have them shipped to different destinations, we can accommodate that request.
ABOUT SUPPORT
Our dedicated in-house team of highly skilled professionals is well-versed in optimizing the visual aesthetics to deliver the best possible look. We can assist you every step of the way.
Our quality control is second-to-none so we only use the very best components assembled within our own strictly supervised factory facility. Our Acrylic Digital Frames are checked for battery charging capabilities, video loading, auto play function and start/stop/pause functionality.
No training is needed. Instructions are provided with our Acrylic Digital Frames to ensure you can upload all your videos and photos easily.
Yes, we’re available on 1 (888)-609-8889 or via email.
STAND BY ME TV - FREQUENTLY ASKED QUESTIONS
ABOUT
A Stand By Me TV is a portable, freestanding display solution designed for presentations, video conferencing, and interactive applications, ideal for professional and business environments.
A Stand By Me TV is available with a 24″ & 32″ screen.
The dimensions are:
24″: Landscape height 53″ x width 22″ Portrait height 58” x width 13”.
32″: Landscape height 53.5″ x width 28.1″ Portrait height 58.3” x width 16.7”.
A Stand By Me TV is designed for indoor use. For outdoor use, additional protection may be required to shield it from the elements and glare.
ABOUT USE CASES
Yes, a Stand By Me TV is designed with a wheeled stand, making it easy to move between rooms or locations.
Yes, a Stand By Me TV is ideal for digital signage in spaces like lobbies, showrooms, and public areas to display dynamic content.
Yes, a Stand By Me TV is perfect for video conferencing, offering high-quality visuals and compatibility with popular conferencing platforms.
ABOUT COLLABORATION
Yes, a Stand By Me TV is compatible with Microsoft PowerPoint and Google Slides. It however cannot play Keynote presentations.
Yes, a Stand By Me TV enhances team collaboration by providing a shared display for brainstorming, interactive discussions, and workshops.
ABOUT SETUP
Setting up a Stand By Me TV is quick and easy, typically taking only a few minutes with minimal effort.
Yes, a Stand By Me TV features a user-friendly, plug-and-play setup that requires minimal technical knowledge.
Your purchase includes a Stand By Me TV, the wheeled stand, necessary cables, and a user manual.
ABOUT POWER
A Stand By Me TV runs on standard electrical outlets. Please refer to the product manual for specific power requirements.
Use the power adapter supplied.
Yes, a Stand By Me TV is built to be durable and withstand regular use in professional and business environments.
It takes about 10 hours to charge while being used, and about 5 hours with the power off. Please note that in standby mode the battery power will decrease. To extend the battery life we recommend keeping the battery charge around 50%.
ABOUT TECHNOLOGY
A Stand By Me TV features a high-definition display with clear and vibrant visuals; the Resolution is 1080p.
A Stand By Me TV offers touchscreen and interactive features, making it ideal for interactive presentations and applications.
The screen aspect ratio for a Stand By Me TV is 16:9, which is the standard widescreen format used for most presentations, videos, and conferencing.
An IPS screen (In-Plane Switching) is a type of LCD (Liquid Crystal Display) that offers superior color accuracy, wider viewing angles, and better overall picture quality compared to other types of LCDs. IPS screens are known for maintaining consistent colors when viewed from different angles, making them ideal for collaborative work, professional design, and multimedia use where color fidelity is crucial.
ABOUT CONNECTIVITY
A Stand By Me TV supports HDMI, USB, and wireless connectivity, allowing you to connect laptops, tablets, and other devices.
Yes, a Stand By Me TV supports wireless streaming and is compatible with smart devices such as smartphones and tablets.
ABOUT WARRANTY
Yes, a Stand By Me TV comes with a 1 year warranty that covers defects in materials and workmanship. Warranty details are provided with your purchase and the product will need to be shipped back to us.
With proper care, a Stand By Me TV is designed for long-term use. The screen has passed tests for more than 10,000 hours of viewing.
ABOUT CUSTOMER SUPPORT & SALES
Our customer service team is available to assist with setup, troubleshooting, and any questions you may have.
You can purchase a Stand By Me TV through our official website or by contacting our sales team for assistance with ordering on (888) 609 8889.
ABOUT COST
24″ $732
32″ $999
Yes, we offer free delivery in the US.
ABOUT LOOKING AFTER
Use a soft dry cloth to clean the screen and exterior. Avoid using harsh chemicals or abrasive materials to maintain its condition.
VIDEO BROCHURE - FREQUENTLY ASKED QUESTIONS
To ensure you get the right video brochure product for the best price, our customized order minimums are set at 100; White Video Brochures are set at 10.
Customized: Pending your approval of the PDF proof supplied, you should allow a lead time of 4-5 weeks.
White Video Brochures: We can have these delivered to your door in 10 days.
White Video Brochures: 10-15 mins of video content is available
Compact: Up to 3 videos
Half Page: Up to 5 videos
Presentation Folder: Up to 8 videos
Presentation Boxes: Up to 5 videos
Our standard video brochures playback thousands of times for approximately 90 minutes per charge. Each comes with a charging cable that is simple to use. Video brochures can be produced with larger batteries that operate for longer duration if needed.
Ideally, we like to receive the video files no more than 2 days after artwork is approved for customized brochures. This ensures the fast-tracking of your order and allows us to quality test your videos prior to factory dispatch. We do not charge for this service.
If this is not possible you can complete the upload process in your office, or alternatively, we charge a small fee to do this on your behalf.
White Video Brochures: If you would like us to do this on your behalf we require them immediately. If this is not possible you can complete the upload process in your office.
Yes, this is one of our video brochure’s best features. It’s as simple as connecting the supplied USB cable into the brochure and dragging and dropping your new video file onto the device.
White Video Brochures: 7″ Screens on Half Page sized brochures are $49 per unit, 10″ Screens on Presentation Folders are $68 per unit
Customized Video brochures typically cost between $20-$65 per unit depending on the size and quality of the screen, quantity ordered, size and shape of the piece, video storage capacity and a number of other factors. You do not have to know exactly what size or format you want in order to get started. Learn about pricing
The best price breaks are typically between 250 and 500 brochures due to economies of scale with customized brochures. Smaller quantities are available at slightly higher price-per-unit. Learn about pricing
White Video Brochures minimum order is 10 units
Our quality control is second-to-none so we only use the very best components assembled within our own strictly supervised factory facility. Our brochures are checked for battery charging capabilities, video loading, auto play function and start/stop/pause functionality.
Video Brochures Direct is certified FCC compliant. All components used in the manufacturing of our Video Brochures – including the Lithium battery — meet stringent FCC compliance standards and are approved for use in the United States.
Yes there is free delivery to the one destination within the United States and our team can also provide fulfillment if needed.
100% upfront at time of ordering.
WHITE VIDEO BROCHURE - FREQUENTLY ASKED QUESTIONS
To ensure you get the right video brochure product for the best price, our customized order minimums are set at 100; White Video Brochures are set at 10.
White Video Brochures: We can have these delivered to your door in 10 days.
You have 10-15 mins of video content available with this video brochure
Our standard video brochures playback thousands of times for approximately 90 minutes per charge. Each comes with a charging cable that is simple to use.
If you would like us to do this on your behalf we require them immediately. If this is not possible you can complete the upload process in your office.
Yes, this is one of our video brochure’s best features. It’s as simple as connecting the supplied USB cable into the brochure and dragging and dropping your new video file onto the device.
Our quality control is second-to-none so we only use the very best components assembled within our own strictly supervised factory facility. Our brochures are checked for battery charging capabilities, video loading, auto play function and start/stop/pause functionality.
Video Brochures Direct is certified FCC compliant. All components used in the manufacturing of our Video Brochures – including the Lithium battery — meet stringent FCC compliance standards and are approved for use in the United States.
100% upfront at time of ordering.